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How 77ja Handles Your Personal Information

This policy explains exactly what data 77ja collects when you open an account, make deposits via bKash, Nagad or Rocket, and browse the lobby — and how we keep that information secure.

Account data protectionbKash, Nagad, Rocket payment privacyCookie and device data clarityYour right to request changesRegion-dependent eligibility
77ja How 77ja Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Questions

If you want to review the data we hold on your account, request a correction or ask us to delete specific records, our support team handles privacy requests directly. You can reach us through the channels below, and we aim to respond to data-related queries within a reasonable period. Please have your registered account details ready so we can verify your identity before processing any request.

Live Chat Open the chat widget in the lobby to submit a privacy request. Agents can log your query and escalate it to our data team on your behalf.
Email Support Send your data request or privacy concern to our support email address. Include your registered account name and the wallet type you use — bKash, Nagad or Rocket.
Account Help Centre Visit the Help section inside your account dashboard to find the privacy request form. Submit it there and track the status without leaving your account.
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Data security at 77ja is not an afterthought — it is built into how every account interaction works, from your first login through to each payment confirmation. We apply SSL encryption across all data in transit, so information exchanged between your device and our servers is protected during every session. Internally, access to account data is restricted to staff who need it to perform specific functions, and access logs are reviewed periodically.

SSL Encryption on Every Session

All data moving between your device and 77ja — including payment references for bKash, Nagad and Rocket — travels over an encrypted connection that prevents interception.

Account Security and Login Verification

We use OTP-based verification during login and for sensitive account changes. This step confirms your identity before any personal data or wallet details are modified.

Cookie Control and Preferences

Cookies on 77ja track session state and browsing preferences, not financial data. You can adjust your cookie preferences through your browser settings at any time.

Data Retention and Deletion Requests

We keep account records only as long as necessary. Once your account is closed, you may request deletion of non-essential personal data by contacting our support team directly.

Common Questions About Your Privacy at 77ja

These are the questions we hear most often about how 77ja handles personal data, account information and payment records. If your question is not covered here, reach out through live chat or email support.

We collect your registration details — name, contact information and your linked payment method, such as bKash, Nagad or Rocket. Session and device data is also recorded automatically when you access the lobby.

We store transaction references linked to your wallet deposits for verification purposes. We do not store your full bKash PIN or Nagad account credentials — those remain with the payment provider.

Yes. Submit a data access request via live chat or the account Help Centre. We will verify your identity first, then provide a summary of the personal data we hold on your account.

Contact our support team through live chat or email with your account details and a deletion request. Non-essential data can be removed after your account is closed, subject to applicable record-keeping requirements.

We do not sell your data. Information is shared only with payment processors like bKash, Nagad and Rocket — and only the minimum needed to complete your transaction. No broader data sharing occurs.

This policy covers all accounts on 77ja. However, access to our platform and the scope of your data rights depends on your local law and eligible region — check local regulations if you are unsure.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.